Meet Our Team

Our qualified Career Counsellors utilize specialized counseling techniques, combined with tools and resources, to provide career guidance that supports clients facing difficult situations, in making complex decisions. The focus of Career Counseling is career exploration, career change, personal career development and other career related issues.

Case Managers are experienced and certified career practitioners, responsible for assessing client employment or career needs and working collaboratively with the client to develop a Return to Work Action Plan; the plan will consist of a series of steps that will help the client achieve their employment goals.   

Employer Engagement Specialists ensure that employers have the supports that they need to address their human resource and strategic planning needs by providing appropriate referrals to Government, community and industry programs and services.

When visiting our Nova Scotia Works Employment Services Centre you will be greeted by an Information and Resource Specialists, they will provide an orientation to our centers and direct you to the appropriate services.   They also staff the self-service area and maintain our directory of community-based services and employment resources materials.  They can provide information on the labour market information and job opportunities.  They can also support you in your online job search, in creating a resume or cover letter and in applying for jobs via email, fax or online.

The Job Developer is responsible for creating job opportunities for individuals who have difficulty marketing themselves to employers.  Job Developers make a crucial link between the job seeker and the local business community.  Job developers understand diverse client needs, prepare clients for employment, make effective client-employer matches, and maintain effective relationships with employers.

The Employment Support Practitioners provides an orientation to workplace duties and responsibilities to clients who are experiencing difficulty maintaining employment for any length of time.  They also act as liaison between the employer and client if required, providing assistance and support to the client post-employment to ensure that successful attachment continues. The Employment Support Practitioners also liaises with employers to identify client supports, such as workplace accommodations

The Workshop Facilitator offers short employment related group sessions to enhance the skills needed to conduct a successful job search.  These can include: cover letter/resume; job search strategies/accessing the hidden job market; networking; labour market research; use of internet to access job opportunities; self-marketing; interview techniques; personal presentation for job search; preparing to start a job.

Our Operations Managers are responsible for the day-to-day operations of our Nova Scotia Works Employment Services Centres; they are here to ensure our: facilities are clean, welcoming and accessible, staff are friendly, knowledgeable and professional, and services are appropriate, coordinated, and timely.  Reach out any time to let us know how we are doing!

Colette provides strategic direction for the YMCA Nova Scotia Works Employment Services Centres; she is responsible for public relations, specific to our Employment Services Centres, and community engagement around employment services in the CBRM.  Reach out to discuss employment initiatives in the area or opportunities to collaborate and improve employment outcomes for all Nova Scotians!